Last updated: 9.09.2025

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At CRJ Media Ltd, trading as 360 Media (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

• Personal details: name, email address, phone number, billing address, and business details you provide when making an enquiry or booking our services.

• Website usage data: information about how you use our website, including IP address, browser type, and pages visited.

• Payment information: when you purchase our services, we collect necessary billing details (payments are processed securely via trusted third-party providers).

2. How We Use Your Information

We use your information to:

• Provide and deliver our services.

• Respond to your enquiries and manage bookings.

• Process payments and manage invoices.

• Send important updates, including hosting renewal reminders.

• Improve our website and services.

• Comply with legal obligations.

3. Sharing Your Information

• We do not sell or trade your personal information.

• We may share your information with trusted third parties (e.g., Matterport, MPskin, Virtoura, payment providers) when necessary to deliver our services.

• We may disclose information if required by law or to protect our legal rights.

4. Hosting & Third-Party Platforms

• All 360° virtual tours are hosted on the Matterport platform via our account. Tours cannot be transferred to client-owned Matterport accounts.

• Custom navigation or branding may be delivered using MPskin or Virtoura. These are third-party platforms with their own terms and privacy policies.

• We encourage you to review their privacy policies for details on how they handle your data.

5. Data Storage & Security

• We store your information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access.

• Data is only kept as long as necessary to provide services or comply with legal obligations.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request deletion of your data (where legally possible).

• Object to or restrict certain uses of your data.

• Withdraw consent to marketing communications at any time.

To exercise your rights, please contact us using the details below.

7. Cookies

Our website may use cookies to improve user experience, monitor website performance, and analyse traffic. You can adjust your browser settings to refuse cookies if you prefer.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

CRJ Media Ltd (trading as 360 Media)
Email: [your email address]
Phone: [your phone number]
Address: [your business address]

⚖️ This Privacy Policy is intended to meet the requirements of the UK GDPR and the Data Protection Act 2018.