Sue Davis Hair and Beauty

Overview:

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Sue Davis Hair & Beauty is a Leicester-based salon offering hair, beauty, skin and specialist hair loss services.

To help clients feel more comfortable before visiting, particularly those seeking hair loss support, the salon partnered with 360 Media to create an interactive 360° virtual tour.

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The Challenge:

 

For many clients, visiting a new salon can feel intimidating. This is especially true for those experiencing hair loss, who may feel nervous about their first appointment.

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Sue wanted a way for clients to familiarise themselves with the salon before they arrived, helping them feel more confident and at ease.

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The Solution:

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We created a fully interactive virtual tour of the salon and integrated it directly into the website.

Visitors can explore the space online, see where they'll be visiting and gain a better understanding of the salon before booking or attending an appointment.

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The Result:

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- The tour helps build trust before a client's first visit and gives prospective customers a genuine feel for the salon environment.

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- It also provides an accessible way for visitors to explore the space at their own pace from anywhere.

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Client Feedback:

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"Making our clients feel comfortable and welcome has always been our top priority. With the launch of our new Hair Loss Clinic, we especially wanted ladies who are new to us – or maybe feeling a bit nervous – to feel prepared and at ease before they visit.

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The 360° virtual tour is perfect for that, letting them look around beforehand so they know exactly what to expect. Fliss was great at helping us get the very best from the tour and is also supporting us with the marketing, which is such a big help."